A minute after making a booking called Fiji airways to change the name swapped over between first name and surname and was slapped with charges. Customer service was rude and upon confrontation got a hang up tone.pathetic... Waiting on a senior manager to review my request. Will post the results..
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Fiji Airways
Overall Value for Money
n/a
Seat and Cabin Space
1
Customer Service
2
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline