Finnair review by Morgan 2015-11-02

Traveled twice in Business Class, HKG - LDN (Heathrow) (21.09.15) and return (22.10.15) via Helsinki. Both long-haul flights were comfortable, lie-flat beds, easy access to aisle etc. Attentive cabin staff and easy transfer in Helsinki. All flights arrived on time. BUT food served in flight was DISGUSTING! It was quite obvious the food served departing HK had been put on board the day before in Helsinki and kept for the return flight! The food departing Helsinki, whilst somewhat fresher, was not much better. I can honestly say it is the worst airline food I have experienced since travelling economy on Air India in the mid-70's. The red wine served however was very good quality. Departing London despite 'Priority' on the baggage labels two suitcases were off-loaded in London due to a full and overweight flight. These two suitcases arrived in HK 30 hours late! The fact they both belonged to my wife made the situation at home even worse!! No apology nor contact from Finnair. So beware. EDITORS COMMENT: Great to hear how good the new Business class is with the lie fat beds but its a shame about the food - you expect better from business class.