Passenger Review

Iberia and Iberia Express review by Mike

4 / 10

01 June, 2018 by

Economy Class

Been flying all over the world for the past 28 years but our flight with Iberia few days ago has been the worst 10 hours of flying experience. The flight tickets have been far from cheap but the staff on board treats passengers as if they are some low cost class travellers. Very unfriendly and frankly ignorant, not a single one smiled, seemed bothered and unhappy. When dropping things on the floor while collecting the empty dishes they just left the trash there and were stepping over it for the rest of the journey. Very uncomfortable to fly with such a horrible depressed staff who doesn't even make an eye contact or replies to thank you and good bye when leaving the plane!

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Iberia and Iberia Express

Iberia and Iberia Express

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline