Passenger Review

American Airlines review by Jerry 2016-07-09

4 / 10

08 July, 2016 by ar

Economy Class

This has been the worst experience I have ever had with a airline. Every flight was late which made us miss our connecting flight. Had layover after layover and American reps acted like it was our fault and put us on stand by witch wasted about a day of us being tired in Lax and Dallas and Chicago. Very unacceptable. Will NEVER use American Airlines again even if it was free. I understand why all the reviews I read, American has the worst customer seser

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American Airlines

American Airlines

Overall Value for Money

2

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline