Passenger Review

Jetstar review by Colin 2017-07-09

8 / 10

08 July, 2017 by ar

Economy Class

JQ127 ADL-DPS A320 VH-VQS This is one of the newer A320's with the thinner seats, so after 2 hours its about as comfortable as sitting on a park bench. But apart from that this was a standard flight. Pre paid meals are delivered first, then the food for purchase and drinks are offered. I opted for prepaid meals and went with the vegetarian option, which is normally ok. This time it was something akin to wood shavings and cream sauce, but the cake and coffee were fine. Arrival into DPS was delayed due to head wind, on arrival we found out 25 bags were left in Adelaide. Ringing JQ the following morning confirmed the bags were now heading to DPS via MEL, but didn't arrive until the following morning. Staff and service on-board was fine, even the luggage drama was dealt with in a timely manner once the issue had been acknowledged online.

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Jetstar

Jetstar

Overall Value for Money

5

Seat and Cabin Space

3

Customer Service

5

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline