American Airlines review by Paul 2013-06-16

AA is very disappointing for what they consider to be a full service airline. They should be classed more a low cost carrier. The cabin staff did not seem interested or engaged with the passengers and the airport staff were the same. The only saving grace for the carrier is, that their on time performance on all my flights was great. If AA are going to class themselves as a full service carrier then they need to lift their game and offer a full service product on all their sectors. Hopefully they will improve with the merge with US Airways. Fingers crossed. Until this occurs, regardless of the Oneworld membership, I would look at alternate carriers.