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    Product Rating 4/7

    Rating Criteria


    COVID-19 Star Rating Breakdown 7/7

    Rating Criteria

    Economy (Guest Class)

    Domestic/short/medium haul

    • Full meal service with entree, main and dessert served; snack provided on short flights
    • Audio/Video On Demand on some aircraft
    • Seat pitch of 34 inch with 38 degree recline on some aircraft
    • Baggage allowance of 1 x 25 kg bag

    Economy (Guest Class)

    International/long haul

    • Full meal service with entree, main and dessert served
    • Audio/Video On Demand on some aircraft
    • Seat pitch of 34 inch with 17 inch width and 38 degree recline with footrests
    • Wi-Fi and mobile phone service on A330s
    • Blankets, pillows and amenity kits provided
    • Baggage allowance of 32kg; baggage allowance of 2 x 23kg bags to/from US

    Business Class

    Domestic/ short/medium haul

    • Three course meal offered on Middle Eastern and Asian flights; four course meals offered within Europe
    • Audio/Video On Demand on some aircraft
    • Seat pitch of 38 to 40 inch with 72 degree recline; seating in 2-2 configuration on single aisle aircraft
    • Wi-Fi and mobile phone service on A330s
    • Blankets, pillows and amenity kits provided
    • Baggage allowance of 2 x 25 kg bags

    International/long haul

    • Restaurant quality four course meals served; welcome coffee and dates
    • Audio/Video On Demand
    • Seat pitch of 49 to 61 inch
    • Wi-Fi and mobile phone service on A330s
    • Blankets, pillows and amenity kits provided
    • Baggage allowance of 2 x 32 kg bags

    First Class

    • Restaurant quality four course meals served; welcome beverage, coffee and dates
    • Audio/Video On Demand
    • Seat pitch of 64 inch on the 747, and 79 – 81 inch on the 777. with 45 degree recline; fully lie flat beds available on some flights
    • Blankets, pillows and amenity kits provided
    • Baggage allowance 2 x 32kg bags
    • Founded in 1946 after the United States President at the time, President Roosevelt, presented the country with a DC-3
    • Launch customer for the A300-600 in 1984
    • Joined SkyTeam alliance in 2011
    • National flag carrier for Saudi Arabia
    • 747-400
    • 777-300ER
    • 777-200
    • A330
    • A321
    • A320
    • Embraer 170

    COVID-19 Compliance (7/7)

    – COVID-19 website information and instructions
    – Social distancing on boarding
    – Flight attendant Personal Protection Equipment
    – Face masks compulsory
    – Meal service modified
    – Passenger Sanitizer Kit
    – Deep clean of aircraft

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