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    Product Rating 7/5

    Rating Criteria


    COVID-19 Star Rating Breakdown 7/7

    Rating Criteria

    Regional flights

    • Sweet or savory snack, tea, coffee, and water offered.
    • No in-flight entertainment.
    • Seat pitch of 30 inches and width of 18.5 inches. Seats with extra legroom can be purchased.
    • No blankets and pillows are available.

    Jet Operations

    • Business-class with meals and drinks
    • Economy-class light meals and drinks service
    • The Rex Group was formed in 2002 with the merger of Hazelton Airlines and Kendell Airlines, two well established and successful air carriers in Australia
    • Currently based in Wagga Wagga in New South Wales
    • Essential regional service in the eastern states of Australia
    • From 2021, serves Australian East Coast capitals with Boeing 737-800s
    • Boeing 737-800
    • SAAB 340

    COVID-19 Compliance (7/7)

    – COVID-19 website information and instructions
    – Social distancing on boarding
    – Flight attendant Personal Protection Equipment
    – Face masks compulsory
    – Meal service modified
    – Passenger Sanitizer Kit
    – Deep clean of aircraft

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