8.5/10

    From 2 passenger reviews

    Don

    from United States - March 25, 2024

    Flew Economy Class

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    This is a fairly new airline from Iceland. It’s a low-cost model meaning that you pay for everything, either in a bundle, or separately. They have no in-flight entertainment so bring your own. Some planes don’t have phone/device chargers. What they do have is a friendly crew and comfortable seats. I’ve used them twice now, once in 2023 and again in 2024. All flights were on time and problem-free. Some reviewers slam them for the low-cost model but if you understand what you’re getting and plan ahead, this is a great airline that will get you where they fly at a significantly lower cost than other airlines.

    Stefania

    from Iceland - May 4, 2023

    Flew Economy Class

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Play is a low cost airline, so the tickets are fairly cheap – BUT be ready for extra cost if you want to travel with any baggage. Included in the price is only one personal item like backapack, that will have to fit under the seat. They have self check-in at Keflavik Airport which is nice. Seats are comfortable and foot space is fine compared to other low cost airlines. Staff on board is very nice. There is no TV’s, wifi or chargers on board though. Overall a good flight, might reconsider high cost for luggage though.

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