8/10

    From 54 passenger reviews

    Prashant

    from Japan - June 3, 2017

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Flew Korean air from Tokyo to New Zealand and back. I would highly recommend them. They are absolute value for money. The check in was seamless and the flight was very comfortable. The food and beverages were great. The only thing that stuck out was their inflight entertainment system. It was a bit dated so their is room for improvement there.

    Borra

    from Japan - March 30, 2017

    Flew Business

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Very impressed with Korean Airlines especially customer service. I want to especially call out a CA whose name was Ms. Yunhee Nam who went out of her way to make my travel from San Francisco to Seoul on March 29/30 on KE 024 so very comfortable, relaxing and at home. It is because of flight attendants like Ms. Nam that I would consider flying Korean Air again. Thank you Ms. Nam and thank you Korean Air

    David

    from Japan - March 28, 2017

    Flew Economy

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    As a first time traveler with Korean Airiines, I was genuinely impressed with the level of service and overall comfort of my flight. The cabin crew were efficient and polite and made my time on board as pleasant as one can feel as a passenger. Special thanks to Ms. Y.K. Kim who took the time to listen and provide us with especially thoughtful service on this particular flight (KE 731).

    eunice

    from Australia - February 10, 2017

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Great Airline.
    We flew to Seoul then Japan with Korean Air Dec and returned to Sydney in January. The crew on our flight from Sydney to Seoul were excellent and showed support during some turbelance which was very much appreciated. The flight attendant who assisted me told me she had been with the company for 20 years. we also flew to rome from Sydney the previous Xmas also good.
    We would travel with this airline again.

    Ted

    from Australia - February 2, 2017

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I had a flight from Brisbane to Madrid with my wife. KAL provided us a 5 star accommodation for stopping over flight including all the meals, gym, swimming and sauna facilities. This is an excellent service from KAL. Also the flight meals have some selection of choices and they were very tasty. The cabin members were very professional. If you are planning a trip to Europe from Australia, I strongly recommend to fly with KAL. Now we are very loyal to KAL.

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