Frontier Airlines

Frontier cancelled our non-stop flight (prior to departure), rebooked on another flight the previous day (caused me to buy a non-refundable hotel stay and extra day car rental). Then cancelled the rebooked flight as well, now causing me to depart 2 days prior to original departure date and rerouted via DENVER with a 15 hour layover. Now I have to book another hotel night in Denver on my dime (traveling with young kids). Get charged an arm & leg for a carryon which had a bit extra because of the “extra days” frontier forced on me. Greeted with extremely rude gate agents who state that its not their problem (it’s corporates) and if I had a problem with the fees I can choose to stay back, not get on the flight and let my family travel without me since that’s their “POLICY”.

Our policy as passengers- NEVER FLY FRONTIER EVER AGAIN. After I add up the hundreds of dollars I spent for the extra hotel, cars & extra baggage, I would have been way better off flying the other leading airlines. Never making this mistake again.

I purchased my ticket to be able to fly up for my daughter USCG Pinning ceremony. She had me purchase the insurance as things change in the Military without much notice. I also chose my seats for the flight up it cost me $77 and the flight back it cost $19. When I had to change my flight dates due to her pinning ceremony date changing I was on hold with their chat window for over a hour both times I had to contact someone. When you change your flight even with insurance if the price goes down you pay the same as well as if you pick your seat you loose your money you paid. This is a shady practice and I wouldn’t recommend anyone using Frontier.

My wife and I purchased Go Wild passes since we have really flexible schedules. We live in Austin, TX. There are absolutely no available flights ever. I’ve tried time and time again and the only place you can get flights from are Denver and Las Vegas, and they are limited. I contacted customer service and after a few canned emails, they just completely stopped responding to me. We spent $500 for a SCAM from Frontier Airlines.

I got covid before the flight and did my civil duty and told them! They refused to reschedule it after my quarantine and told me the tow home tests that were positive wasn’t good enough! Then they ghosted me and stole my money!

The overall experience is not worth the savings.