Air Serbia

Terrible experience, they lost my 2 luggages ,Customer service total disaster, lack of professionalism, is very hard to get in touch with them and if you do them answer is ,,we don’t know ” ..I just transit Bulgaria to visit the country, now I am stuck here and I lost all my reservations for my next trip with no clothes for change..So please be careful and DON’T CHOOSE THIS COMPANY STAY FAR AWAY!!!

They lost my luggage on the 24th of June from our flight from Paris to Zadar and even now on the 27th of July, they have still not replied to my emails in regards to the whereabouts of my luggage or my claim for compensation. I would recommend anyone to never ever consider flying with Air Serbia as this situation has not only happened to me, but my entire group of twelve friends during our month travels to Europe. We all ended up having to spend an extra €200-300 buying new clothes, bags and toiletries, not to mention losing $1000 worth of belongings that I am being refused compensation for.

Serbia Air is a terrible airline. The flight was late. They lost my luggage. I have filed a lost baggage claim. They do not reply to email even thought they say they will in 24 hours. All phone numbers are “disconnected”. How an airline is able to legally operate like this is horrifying. Please don’t ever fly with them.

On August 13 we had a flight from Belgrad to JFK I had three luggage is one out of the three luggage is arrived at JFK we filed a claim at JFK for the two lost ledges I have sense hundreds of emails I’ve made hundreds of phone calls just trying to get a hold of someone at a AirSerbia You can’t get a hold of anybody you just get an automated response on the emails after four months I finally reached out to air Serbia in Chicago they are the only ones that gave me any kind of feedback is for months and I still don’t have my luggage is it’s four months and air Serbia has yet to tell me anything about my luggages I am convinced that an employees from Air Serbia Are stealing peoples luggage’s many people Are complaining that their baggage is are lost missing delayed and what makes that even worse is you can’t get a hold of a human on air Serbia in New York no one wants to take responsibility either they’re extremely overstaffed or extremely unprofessional I would say they check off on both

Getting worse year by year
Selling business tickets when their lounge is closed.
Cold and unfriendly check in even on business check in at Belgrade airport
Delayed 5 hours !!!! Without a sorry or any kind of compensation. Not a single glass of water
Never again. It’s better to fly on any low carrier instead of them
Stuff on air and ground very unpleasant unfriendly and cold
Bad bad bad.