6.1/10

    From 67 passenger reviews

    Valter

    from Denmark - March 13, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Worst low-cost airline of all time. It started with a large ambitious, warm meal on all flights, drinks and ended with over-restrictive language and carry-on policy. Not to mention that they even break TSA locks and steal passenger belongings. I hope that Etihad will stop pumping money into this lousy airline.

    Mladen

    from Kenya - November 25, 2018

    Flew Business Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    We have stopped flying JAT after few flights Dubai – Belgrade and after Air Serbia started operations very enthusiastically we resumed using that company for our annual flights to Belgrade, but never again. Issues with cabin service, even in business class and service center not picking phone call for lost bags…once more, never again!

    Dragana

    from - April 26, 2018

    Flew Economy Class

    Overall Score

    3/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    In the beginning Air Serbia looked professional and friendly. The service was on a high level but the prics were high. Now only the prices are still high, but everything is unprofessional and worse than by a law cost company.

    Azzam

    from United States - August 16, 2017

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Never again, stole my luggage in Belegrad, thugs.

    Huma

    from United States - August 16, 2017

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    The worst airline ever !!! Not professional at all !! Check in was horrible could not find us on their system for 3 and a half hours !!! Almost missed our flight !!! It might be cheaper but definitely not worth it !!! Pay more and have no headaches !! Will never fly with them again !

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