easyJet is getting further and further. Last summer it was an absolutely chaos. Such massive mess, that the staff of operations ground resigned.
A year later, 2023, they are doing the same, following the same practice. They are axing and cancelling thousands of flights and it seems they are happy with that because no action are taken on them.
A serious solid investigation should be opened on them. The customer service is quite poor. They show no emphatic nor flexibility in change dates.
Of course, I won’t book with them unless I can see they are trying to minimise which it is clearly not. Hopefully people are aware and avoid the distress they caused on me
