When I reviewed comments about the Arik experience on various forums before I traveled with them on the 4th of March, I was pretty apprehensive and expected to have a terrible experience. However, it turned out that the flight was punctual, the plane was clean, the staff were decent and professional,the food was good and the entertainment was good also.The pilots landed perfectly. I am hoping that my journey back home will be just as pleasant. As a matter of fact I have recommended that my daughter and her family travel Arik.
However, the Management of Arik needs to look into all these complaints and make amends; retraining their staff, as well as maintain their planes. The Management has put into the airspace something larger companies cannot and will not do. therefore the Management needs to protect its assets by making sure the company is not run down for any reason due to human error.
I wish the Management and staff the very best..
