I booked a nonrefundable flight ticket to my country on March, 2014. The flight was on 11, May 2014. from USA/MSP to Turkey/IST connected from Toronto/Pearsson.
I am a Graduate Student in USA. So, I have F1 Visa. but I still needed a Transit Visa to make connection from any airport in Canada which doesn` t make sense to me. In anyway, as soon as I learned that, I properly applied for a Transit Visa to Canada on time a long time before my flight. Unfortunately, it is refused which also doesn` t make sense to me. I just needed a Transit Visa to make a connection from Toronto/ Pearsson Airport. I wasn` t going to stay there.
I could never know if I would be able to get a Visa before purchasing the ticket because an itinerary is required to apply for a Visa.
The value of my ticket can be applied toward the purchase of another ticket for future travel before March 16 2015. However; I don’ t have any future travel plan.
In addition, all the flights operated by Air Canada is connected from Canada. Therefore, I will need a Visa in anyway . And to apply Visa again I’ ll need an itinerary or ticket. It is also not guaranteed that I will be able to get the Visa.
In this case, they should able to refund the ticket since it is not my fault. I properly applied for the Visa on time.
Unfortunately, Air Canada Customer and Refund Service insist on not refunding the ticket. This really bother me and this is not fair.
