Aeroflot review by Edouard 2016-04-19

Horrible flying experience
Flight from Moscow to st Petersburg got cancelled so we got moved to the next one (1h40 later) but had to leave the security area and queue for check in again. In the queue they made us wait an hour for all the passengers of the next flight to go through so they wouldn’t allocate the same seats twice. All the staff were unhelpful, especially to the non Russian speakers and were focusing on shooting a commercial for the airline rather than assisting the confused passengers.
I would not recommend this airline to anyone. I was debating between taking the fast train or flying. Next time I won’t hesitate!