Aegean Airlines review by Cristiano 2016-06-20

It’s a Lowcost Airlines with Full service Airline prices.
The Milan/Athens route is operated as direct flight only from Aegean and Easy Jet, To avoid inconvenience I immediately opted for the traditional airlines type of Aegean (Member of star alliance) and to be more safe I booked through their office by phone, the operator kindly suggested me, to avoid baggage related problem as I was traveling with infants, to opt for the flexy rate that include one luggage per pax up to 23Kg.
I followed her suggestion and booked for me and my wife as adult (Flexy fare) and for my twins as infant for a total amout of about 980 Eur.
We were able to fill all into a single luggage slightly less than 30Kg, with one trolley and one small bag as cabin luggage (Who travel with children knows how important is to reduce the luggage numbers).
To make it short, they require us to pay an extra weight or we should dismount the luggage and split in 2 luggages lower than 23 each… even if we had 23Kg per adult plus 10 per kid allowance with the rate suggested from their booking office… insane.
Avoiding the rude way of the supervisor Mrs V. Kapsala.
Aegean is a low cost service at full service price