Virgin chief's COVID death comments spark backlash

Steve Creedy

By Steve Creedy Wed May 19, 2021

Virgin Australia has found itself in the center of a PR storm after comments by chief executive Jayne Hrdlicka about the need to re-open borders sparked a trending Twitter backlash. Hrdlicka caused a furor with comments about the need for Australians to live with a level of COVID transmission for “the country’s health and economic recovery” and her observation some people may die. The remarks, which received widespread media coverage,  were described as “somewhat insensitive” by Prime Minister Scott Morrison and sparked a backlash on Twitter with a #boycottVirgin campaign trending on the social media platform. READ: Virgin plays down CEO's comments on COVID deaths Hrdlicka was essentially stating what everyone knows — Australia will eventually have to re-open to the rest of the world.
The question is not whether this will be done but how and when it will be done and, for now, the Australian public is in the dark about the nature and timing of that plan. While the Virgin boss is not the first person to make this point, the comment about people dying was widely seen as a blunder. Not helping was the fact she is the Australian face of a US private equity firm keen to get a return on its investment and seen as rapacious in some quarters. Morrison noted during a doorstop in the Queensland town of Caboolture on Tuesday that 910 Australians had lost their lives. “Every single one of those lives was a terrible tragedy, and it doesn't matter how old they were,’’ he said.
“Some were younger, some were older. They were someone's mum, someone's dad, someone's aunty, someone’s cousin, brother, sister, friend. “Nine hundred and ten, all felt extremely consciously by those loved ones around them. And so, no, I find it very difficult to have any truck with what was said there.” The Twitterati were blunter, many asking what the airline would consider an acceptable number of deaths to boost its business and accusing it of putting profits ahead of people. A number said they were previously Virgin customers but would not fly with the airline again. Virgin, which says the remarks are being taken out of context, attempted to counter the flood of criticism.
“The safety of our guests has always been our number one priority – nothing will change that,’’ it tweeted. “We have worked in lock-step with State and Federal governments to put the health and safety of Australians first, and we’ll keep doing that as we learn to live with COVID-19.”

Have questions or want to share your thoughts?

Comments

No comments yet, be the first to write one.

Latest news and reviews

View more
Vietjet and CFM sign agreement to explore MRO capability in Vietnam
Airline News

Vietjet and CFM sign agreement to explore MRO capability in Vietnam

Sep 18, 2026

Airline Ratings
HK Express vs Jeju Air: Comparing Hong Kong’s and Korea’s Low-Cost Airlines
Airline News

HK Express vs Jeju Air: Comparing Hong Kong’s and Korea’s Low-Cost Airlines

Sep 18, 2026

Josh Wood
Power banks, turbulence and unruly passengers: the WSOC 2026 sessions that will shape your next flight
Airline News

Power banks, turbulence and unruly passengers: the WSOC 2026 sessions that will shape your next flight

Sep 18, 2026

Airline Ratings
Is HK Express the Best Low-Cost Airline for Food and Shopping?
Airline News

Is HK Express the Best Low-Cost Airline for Food and Shopping?

Sep 17, 2026

Airline Ratings

Featured articles

View more
Cathay Pacific vs British Airways: which airline wins Hong Kong to London?
Airline News

Cathay Pacific vs British Airways: which airline wins Hong Kong to London?

Sep 8, 2026

Sharon Petersen
China Southern economy review: Perth to Guangzhou direct and why the city is worth the stop
Airline News

China Southern economy review: Perth to Guangzhou direct and why the city is worth the stop

Sep 15, 2026

Sharon Petersen and Sandy West
Is HK Express the Best Low-Cost Airline for Food and Shopping?
Airline News

Is HK Express the Best Low-Cost Airline for Food and Shopping?

Sep 17, 2026

Airline Ratings
Qatar Airways' Qsuite is the world's preferred business class
Airline News

Qatar Airways' Qsuite is the world's preferred business class

Aug 18, 2026

Airline Ratings