AirlineRatings again named VietJet Air as the Best Ultra Low-Cost Airline in 2021, thanks in large part to its amazing cabin crew and efforts during the pandemic.
Since launching in December 2011, the airline has grown its fleet and subsequently, its number of destinations, opening up travel to all including those that perhaps couldn’t afford air travel before.
Airlineratings.com Editor-in-Chief Geoffrey Thomas commented that the airline is “extremely clever in its marketing but behind that fun is a very smart and serious business plan that brings affordable travel to millions.”
It was the first private airline in Vietnam to offer domestic and international services. The ultra-low-cost airline has carried more than 80 million passengers and covered over 116 routes across the Asia-Pacific region.
VietJet Air has been awarded the highest ranking for safety with 7-stars since 2018. It is a member of the International Air Transport Association (IATA) with the IATA Operational Safety Audit (IOSA) certificate and technical reliability rate standing at 99.64%.
Mr. Thomas said: “The airline has a very modern fleet of Airbus aircraft and operationally is now up there with the very best.”
“That is great news for the traveling public and tourists in the region,” said Mr Thomas.
The airline’s multinational cabin crew takes safety seriously focusing on seat belts and exits being kept clear.
Vietjet Air operates a fleet of A320s in a 3-3 configuration with black leather seats. The airline distinguishes itself with a good combination of affordable ticket fares, which are suitable to the mass flyers plus diversified services and personalized options for busy and highly demanded passengers from all walks of life.
Skyboss service is one of them, which offers its flyers priority check-in, private boarding/disembarkation, 30kg check-in luggage, free golf kit handling, VIP lounge and free flow of foods and beverages served onboard, etc.
Also, for a small fee, you can select quiet seats up the front or exit rows. Also, windows and aisle seats attract a small premium.
Blankets, pillows, gifts, and gimmicks can be purchased on board.
Prior to COVID the ultra-low-cost airline operates a route network covering destinations nationwide and more than 40 regional destinations in Thailand, Singapore, South Korea, Taiwan, Malaysia, China, Japan, Hong Kong, Myanmar, Cambodia, and Indonesia.
It is operating a fleet of A320s and A321s with an average age of 3 years.
The airline was named as one of the Top 500 Brands in Asia 2016-2017 and “The Best Asian Low-Cost Carrier” at the TTG Travel Awards 2015, “The most favorite carrier in Vietnam” by the Economic Times. The carrier was also awarded “Vietnam’s best place to work” in consecutive years and “the Best Employer Brand Asia Awards 2016”