Singapore Airlines Awarded Best First Class Airline for 2020

by Christine Forbes Smith
November 25, 2019
best first class airline
Singapore Airlines new A380 First Class

Singapore Airlines is once again a big winner in the annual Airline Excellence Awards, taking out Best First Class Airline award as well as being ranked 2nd in the rating agency’s Top Twenty., the world’s only airline safety and product rating website, promotes excellence and innovation in the airline industry and the pinnacle of these efforts is its annual Airline Excellence Awards.

There is little surprise that Singapore Airlines has won Best First Class Airline because it has always been a first-class airline.

READ: Singapore Airlines Is the Gold Standard for Innovation

Features of the Best First Class Airline for 2020

The airline has pioneered many innovations for all cabin classes but its First Class is a clear standout.

And now it has taken that product to a new level with its new “Skyroom” Suites on the A380.

The Skyroom is truly spectacular and each suite covers between 3.23 and 4 square meters of floor space with two-piece sliding doors operated manually, as opposed to electrically with other carriers, a source for prolonged malfunctions.

AirlineRatings European Editor Andreas Spaeth notes there is a similarity to the Flying Oval Office on board Air Force One because each is dominated by a massive swivel armchair.

best first class airline

The main feature is a separate foldout flatbed measuring 76” by 27” (1.93m x 0.68m) which comes complete with mattress bedding, duvet, and pillows. The bedhead has a gas spring to keep the head up to watch a movie for example while lying down.

And for those who want to fly with the family, the dividers between two or even all three suites on one side of the aisle can come down, creating up to two double beds in the two forward Suites 1A/2A and 1F/2F.

Singapore Airlines Attains Number 2 Ranking

To be named in the top ten, airlines must achieve a seven-star safety rating and demonstrate leadership in innovation for passenger comfort.

READ: 20 Top Airlines in the World for 2020: Airline Ratings Names Winners developed its unique seven-star rating system after two years of evaluation and consultation with the industry’s governing body the International Civil Aviation Organization.

For the yearly ranking the editors of, some of the most experienced and awarded, combine four major international industry and government safety audits, with another 12 key criteria that include: fleet age, passenger review ratings, profitability, investment rating and key product offerings to arrive at a ranking.

This year Singapore Airlines is ranked 2nd in the world along with their win as the best first class airline.