Qantas was again the most punctual major domestic airline during a very busy December as the industry dealt with storms, air traffic control staffing shortages and peak holiday demand.
The latest government data released this week shows Qantas (Qantas and QantasLink combined) departed on time 69.5 per cent of the time in December, compared to its major domestic competitor at 56.5 per cent. This is the 16th consecutive month that Qantas has been the most on time major domestic airline but still shows significant room for improvement in absolute terms.
Qantas’ overall cancellation rate was around half that of its major competitor (3.7 per cent vs 7.5 per cent). Cancellations on Melbourne-Sydney and Sydney-Canberra fell to 3 per cent.
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