Cruise ships see Emirates open first remote check-in

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November 12, 2019
Emirates cruises remote check-in
The new remote check-in at Port Rashid. Photo: Emirates.

Emirates has launched its first off-airport check-in terminal to cater for about 280,000 passengers expected to transfer from cruise ships docking in Dubai to its flights.

The complimentary remote check-in service at Port Rashid has eight counters and passengers will be able to check-in luggage and get their boarding pass up to four hours before their flight departs.

It will operate during the Dubai cruise season from October to April, during which some 198 ships are expected to dock at Port Rashid.

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The airline believes the new service will enhance Dubai as a cruise destination and says it will allow passengers to briefly explore Dubai without their luggage before heading to the airport.

“We are committed to provide a seamless and hassle-free travel journey for our customers,’’ said  Emirates divisional vice president airport services Mohammed Mattar.

“With the increasing popularity of Dubai as a cruise tourism destination, we have ensured that every touchpoint in our customer journey for this important traveler segment is thoughtfully served. “

Emirates said the new service complements its Home Check-In, which allows passengers to check in for their flights from anywhere in Dubai for a fee, and luggage handling services.