
Thai Lion Air
About Thai Lion Air
Passenger ratings
Overall Value for Money
2.1
From 14 reviews
Seat and Cabin Space
2.2
From 13 reviews
Customer Service
2.2
From 13 reviews
In Flight Entertainment
1.3
From 7 reviews
Baggage Handling
1.8
From 5 reviews
Check-in Process
2.0
From 7 reviews
Meals and Beverages
2.3
From 12 reviews
Recommend Airline
30.8%
From 13 reviews
Latest reviews
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This company broke my luggage and proposed no compensation and ignored me completely
1 / 10

I wait for refund More than 215 days They told me with in 45 days you have refund I call 10 time minum Send 40 email minum And still no refund So watch out when book ticket they dint refund you
2 / 10

Dont book air tickets here as they have the poorest airline customer service i've ever experience. We booked tickets from bangkok to phuket 2 months prior and they confirmed the flight. We arrived in the said airport and surprisingly flight was no longer existing as the flight we booked was under summer promo (or whatever they called it) and why the heck did they confirm it in the first place? they claimed that they sent update about our flight (just only 4 f*cking days) before our departure (which we didn't receive) and they didn't even bother that there was no acknowledge from the passengers about this changes. The only thing they can offer was a "full refund" and book another tickets with another airlines if you really wanted to be in phuket as you follow your itinerary (which will cost you double from original price). They wont be bothered if you running behind from your itinerary, they won't give you any assistance or even small compensation for the inconvenience they caused.
1 / 10