About Thai Lion Air

Thai Lion Air, a low-cost carrier based in Thailand, is part of the larger Lion Air Group, which is well-known in Southeast Asia for its affordable travel options. The airline was established to serve the growing demand for economical air travel within Thailand and to neighboring countries. Thai Lion Air commenced its operations with the vision of providing low-fare, high-quality service for travelers. Leveraging the successful low-cost model of its parent company, which is headquartered in Indonesia, Thai Lion Air quickly positioned itself as a key player in Thailand’s competitive aviation market. The airline focuses on enhancing access to air travel for everyone by continually expanding its network of routes and maintaining frequent flights to cater to both domestic and international passengers. The fleet of Thai Lion Air is characterized by modern and efficient aircraft, which aligns with their commitment to safety and comfort while keeping operational costs low. This enables the airline to offer attractive fares without compromising on service quality. The composition of the fleet also reflects the airline’s strategic focus on optimizing fuel efficiency and minimizing environmental impact, aligning with global sustainability goals. The use of contemporary aircraft equipped with the latest aviation technology ensures a smooth and safe flight experience for passengers. Additionally, the airline stands out for implementing strict maintenance schedules and adhering to international safety standards, which is central to their operations ethos. Thai Lion Air offers a variety of services designed to enhance the passenger experience while retaining the affordability of a low-cost carrier. Passengers can enjoy a range of amenities from onboard meal options to extra baggage allowances, with the flexibility to choose according to personal preference and needs. The airline’s booking and check-in processes are streamlined through digital platforms, making it convenient for travelers to manage their travel plans. Customer service is a critical focus area, with specialized support teams in place to handle customer inquiries and assist passengers throughout their journey. By combining cost efficiency with thoughtful service, Thai Lion Air continues to expand its footprint in the region, appealing to a broad demographic of travelers seeking reliable and economical air travel solutions.

Overall Value for Money

2.2

From 13 reviews

Seat and Cabin Space

2.3

From 12 reviews

Customer Service

2.2

From 13 reviews

In Flight Entertainment

1.3

From 7 reviews

Baggage Handling

1.8

From 5 reviews

Check-in Process

2.2

From 6 reviews

Meals and Beverages

2.4

From 11 reviews

Recommend Airline

30.8%

From 13 reviews

Latest Passenger Reviews for Thai Lion Air

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Anna Lucas
Anna LucasNov 12, 2025
Copa Airlines

I've flown Copa twice, once from Washington, D.C., IAD, and once from Denver, DIA. Both, I thought, were great experiences. When flying from IAD, my flight was delayed from Washington to Panama City, resulting in me missing my connection to Guatemala City. However, although this was annoying, it was handled very well. Because I missed the last connection of the night, the airline put every passenger on the plane up in a hotel in Panama City, a very nice one called Hotel Megatropolis, at no cost to us. They also bussed us there, and gave us meal vouchers. They also automatically rebooked us on the next flight out in the morning, and then gave us a time in the morning to be bussed back to the airport, early enough for everyone to make their connections without a time crunch. I was an 18-year-old female solo traveller for this trip, and I felt very safe and relaxes with this hiccup in the trip. My morning flight to Guatemala City was easy and on-time, and my trip back to Dulles a week later was uneventful. A few months ago, in May, I also flew Copa again from Denver, DIA, to Panama City, and used Copa's stopover program for two days, which was very easy and unproblematic, and then flew from Panama City, to Nassau, Bahamas. I had some issues with seat assignment, where I booked my ticket and it said I had chosen my seats, yet when I checked the reservation a few weeks later, they weren't there, but I called Copa customer service and they were able to help me fix it very quickly, and they spoke good english. This was also a very easy flight otherwise, no hiccups with this trip, and the flights were on-time. I understand some people have had bad experiences with this airline, but I personally have only had good experiences and would definitely recommend it to anyone looking to book affordable flights to/from Central and South America, or the Carribean.

4 / 10

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