About Sunwing Airlines

Sunwing Airlines, a Canadian low-cost airline, has its roots tracing back to the early 2000s. It was established by the Sunwing Travel Group, aiming to provide affordable travel options for vacationers heading to popular destinations primarily in the United States, Mexico, and the Caribbean. The airline's inception was geared towards enhancing the travel experience by integrating flight services with vacation packages, which was a strategic move to provide comprehensive travel solutions under one umbrella. Over the years, Sunwing Airlines has expanded its services, continually adapting to the evolving demands and expectations of travelers, emphasizing convenience, affordability, and comprehensive service offerings. The fleet of Sunwing Airlines plays a pivotal role in its operations, comprising aircraft specifically tailored to offer comfort and efficiency for short to medium-haul international flights. The selection of these aircraft is aligned with the airline's vision of providing budget-friendly travel options without compromising on passenger comfort. The interior cabin designs are configured to optimize space and provide a relaxing atmosphere, enhancing the overall travel experience. Furthermore, consistent upgrades and maintenance practices ensure safety and sustainability, keeping in line with international aviation standards. Sunwing Airlines offers a variety of services designed to accommodate the needs of its diverse clientele. From online booking and check-in processes to on-board service, the airline focuses on making travel accessible and hassle-free. Complementary services include in-flight entertainment options and refreshments, which add value to the customer’s travel experience. Additionally, Sunwing Airlines often collaborates with resorts and tourism partners to offer exclusive vacation packages, which include flights, transfers, and accommodations, often coupled with special discounts. This integrated approach ensures a seamless vacation experience from start to finish, bolstering its reputation among travelers seeking convenience and value.

Overall Value for Money

2.0

From 24 reviews

Seat and Cabin Space

2.3

From 23 reviews

Customer Service

2.5

From 22 reviews

In Flight Entertainment

2.2

From 23 reviews

Baggage Handling

2.4

From 5 reviews

Check-in Process

2.2

From 5 reviews

Meals and Beverages

2.2

From 21 reviews

Recommend Airline

20.0%

From 25 reviews

Latest Passenger Reviews for Sunwing Airlines

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Anna Lucas
Anna LucasNov 12, 2025
Copa Airlines

I've flown Copa twice, once from Washington, D.C., IAD, and once from Denver, DIA. Both, I thought, were great experiences. When flying from IAD, my flight was delayed from Washington to Panama City, resulting in me missing my connection to Guatemala City. However, although this was annoying, it was handled very well. Because I missed the last connection of the night, the airline put every passenger on the plane up in a hotel in Panama City, a very nice one called Hotel Megatropolis, at no cost to us. They also bussed us there, and gave us meal vouchers. They also automatically rebooked us on the next flight out in the morning, and then gave us a time in the morning to be bussed back to the airport, early enough for everyone to make their connections without a time crunch. I was an 18-year-old female solo traveller for this trip, and I felt very safe and relaxes with this hiccup in the trip. My morning flight to Guatemala City was easy and on-time, and my trip back to Dulles a week later was uneventful. A few months ago, in May, I also flew Copa again from Denver, DIA, to Panama City, and used Copa's stopover program for two days, which was very easy and unproblematic, and then flew from Panama City, to Nassau, Bahamas. I had some issues with seat assignment, where I booked my ticket and it said I had chosen my seats, yet when I checked the reservation a few weeks later, they weren't there, but I called Copa customer service and they were able to help me fix it very quickly, and they spoke good english. This was also a very easy flight otherwise, no hiccups with this trip, and the flights were on-time. I understand some people have had bad experiences with this airline, but I personally have only had good experiences and would definitely recommend it to anyone looking to book affordable flights to/from Central and South America, or the Carribean.

4 / 10

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