About Solaseed Air

Solaseed Air, originally known as Skynet Asia Airways, is a Japanese airline based in Miyazaki, Miyazaki Prefecture. It was established to fill the vacuum created by the reduction of services by major airlines. Over the years, the airline has evolved, signifying its growth and adaptation to the changing needs of its clientele by rebranding to its current name. This rebranding was part of a strategy to signify a new phase in the airline's development, aligning more closely with its vision of connecting people across the region and providing a more environmentally friendly service. The airline primarily focuses on serving destinations within Japan, emphasizing connectivity across the islands and improving access to less frequented locales. The fleet of Solaseed Air is strategically tailored to meet the demand for domestic air travel within Japan, enabling the airline to efficiently manage its intra-country routes. The choice of aircraft supports quick turnarounds and frequent flights, essential for maintaining the airline's commitment to reliable and accessible service. This approach has allowed Solaseed Air to carve out a niche in the competitive Japanese aviation market, focusing on punctuality, affordability, and customer satisfaction. Their aircraft are equipped with comfortable seating configurations and modern in-flight features that cater to today's travelers' needs, providing pleasant and efficient travel experiences even on short-haul flights. Solaseed Air's services are designed with the customer in mind, focusing on ease of access, affordability, and reliability. They offer a range of services tailored to enhance the passenger experience, including options for priority boarding, extra baggage allowances, and flexible ticketing policies that appeal particularly to business travelers and tourists. The airline also focuses on sustainability, integrating eco-friendly practices into its operations, including efforts to reduce waste and emissions. Their customer service is characterized by a friendly approach, in line with traditional Japanese hospitality, ensuring that traveling with Solaseed Air is not just practical but also enjoyable.

Latest Passenger Reviews for Solaseed Air

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Hilda Saldana
Hilda SaldanaNov 30, 2025
KLM

From Unprofessional to Unlawful – A Shocking Airline Experience My husband and I were flying from Cape Town to Berlin with a connecting flight in Amsterdam. We arrived at Amsterdam with plenty of time and sat at the gate indicated on the screens. The screen only showed a delay—there were no announcements over the speakers and no information from staff. Suddenly, we received a text message informing us of a gate change. We immediately went to the new gate and arrived just five minutes after the message, only to be told we could not board because we were “too late.” However, two passengers who arrived after us were allowed to board without issues. How is that acceptable? We were checked in, had boarding passes in hand, and were present at the airport the entire time. Based on what we witnessed, it appears our seats were given away to other passengers. To make matters worse, the three women at the gate behaved incredibly unprofessionally—they were dismissive, rude, and even laughed in our faces as we explained that our minor children were at home alone in Berlin, waiting for us to return. We asked for their names and they refused to provide them. We received no support. The complaints desk simply rebooked us for the next morning. As a result, we are now spending the night in the airport—exhausted, distressed, and extremely worried about our children at home. This experience was not only deeply unprofessional, but it raises serious concerns about fairness and compliance with passenger rights. How can it be legal for a company be allowed to operate this way? They sell you something and then do not deliver. And then there is no accountability, communication or owing up to a mistake. Deceitful company. I would be ashamed to work there.

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