
Pakistan International Airlines
About Pakistan International Airlines
Passenger ratings
Overall Value for Money
3.8
From 37 reviews
Seat and Cabin Space
3.4
From 38 reviews
Customer Service
3.5
From 38 reviews
In Flight Entertainment
3.0
From 36 reviews
Baggage Handling
2.6
From 5 reviews
Check-in Process
2.6
From 5 reviews
Meals and Beverages
3.8
From 38 reviews
Recommend Airline
68.4%
From 38 reviews
Latest reviews
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Never ever flying with PIA again. Absolutely horrible management and service. Book PIA only if you don't like peaceful flights or your hard earned money. If it were up to me, I'd give this Airlines negative rating. Even 1/10 is being extremely generous.
2 / 10

Never flying from PIA again. Horrible, horrible airline, terrible ways of handling customers. This airline is scamming everyone with their outrageous "policies" during the current pandemic.
2 / 10

I am severely disgusted in PIA for the way in which they have handled the crisis of COVID-19. Having cancelled all of their flights upto April 5th, they have not sent out any confirmation e-mails regarding this. When I rang the airline contact centre, I spoke to an agent on 26.03.2020 at 4.42pm who told me my flight has been cancelled however they will not book me and my father onto the emergency flights leaving the same date (29.03) and same time (11.50am) as our original flights. When I queried why, he just told me he could not. I asked to speak to his manager which he refused and also would not provide me with his managers name. I further asked him for a confirmation e-mail my flights have been cancelled and he refused to do this. He then went on to cut the call on me. I am so disgusted this is the kind of service PIA provide to it's loyal customers. Do not ever book with this disgusting airline again, they will rob you of your money and then when it comes down to solving problems they will vanish on you.
2 / 10
