Nouvelair is a private airline based in Tunisia that primarily serves as a carrier connecting the Tunisian cities with destinations across Europe and the Middle East. The airline was established with the intent to boost tourism in Tunisia, facilitating easier and more direct travel routes for tourists from key European destinations. Over the years, Nouvelair has grown to focus not only on charter operations traditionally serving the holiday market but also on scheduled flights, thus diversifying its offerings and providing more flexibility in travel plans. The airline’s foundation and operations have significantly contributed to making Tunisia accessible to a wider audience, thereby positively impacting the country's tourism industry. The fleet of Nouvelair is composed of well-maintained aircraft, adhering to international safety and performance standards. These aircraft are equipped to handle short to medium-haul flights efficiently, making them ideal for the airline's primary routes. The focus on maintaining a modern and efficient fleet has allowed Nouvelair to offer reliable service while keeping passenger comfort in mind. Regular updates and checks ensure that safety is prioritized, aligning with global aviation standards. The composition of the fleet also reflects the airline's environmental commitment by aiming to reduce carbon footprints through more fuel-efficient planes. In terms of services, Nouvelair aims to provide a pleasant travel experience with a focus on customer service. Passengers can expect basic amenities and services that cater to their comfort and convenience. Additionally, the airline offers a user-friendly booking system, both through its directly managed sales offices and via its online platform, which enhances the overall customer service experience. The inclusion of travel extras, such as pre-selected seating and additional baggage options, allows passengers to customize their travel according to their needs. Nouvelair’s commitment to service is also evident in its handling of customer feedback and concerns, with efforts made to continuously improve and adapt to passenger needs and expectations.