About Central Mountain Air

Central Mountain Air is a Canadian regional airline that was established to serve the transportation needs of communities in Western Canada. Since its inception, the airline has focused on connecting smaller, remote regions with major urban centers, providing essential air service that ensures connectivity and access for business travelers, tourists, and residents alike. Over the years, Central Mountain Air has established a strong reputation for reliability and customer service, adapting its routes and services to meet the evolving needs of the regions it serves. The airline has also played a crucial role in supporting economic development in these areas by facilitating more accessible travel and commerce. Central Mountain Air operates a fleet that is well-suited to the unique demands of regional aviation in Western Canada. The selection of aircraft allows the airline to efficiently service both short airstrips and larger airports, ensuring flexibility in flight operations and scheduling. The fleet maintenance program adheres to stringent safety standards, which is critical given the diverse and sometimes challenging flying conditions encountered across the region. This agility in operations helps Central Mountain Air maintain robust service levels, even in less accessible locations, thus underpinning its commitment to community connectivity. The services offered by Central Mountain Air are designed to enhance the passenger experience while addressing the practical needs of travelers in Western Canada. With a focus on customer satisfaction, the airline provides a range of services that cater to both business and leisure travelers. This includes flexible booking options and a loyalty program that rewards frequent flyers. Additionally, the airline's community-focused approach often means personalized service and attention to detail, which greatly enhances the overall travel experience. Central Mountain Air's dedication to serving its communities is further reflected in its responsiveness to their needs, adapting its services to better serve passengers and stakeholders alike.

Overall Value for Money

1.0

From 1 review

Seat and Cabin Space

3.0

From 1 review

Customer Service

1.0

From 1 review

In Flight Entertainment

1.0

From 1 review

Meals and Beverages

1.0

From 1 review

Recommend Airline

0.0%

From 1 review

Latest Passenger Reviews for Central Mountain Air

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Anna Lucas
Anna LucasNov 12, 2025
Copa Airlines

I've flown Copa twice, once from Washington, D.C., IAD, and once from Denver, DIA. Both, I thought, were great experiences. When flying from IAD, my flight was delayed from Washington to Panama City, resulting in me missing my connection to Guatemala City. However, although this was annoying, it was handled very well. Because I missed the last connection of the night, the airline put every passenger on the plane up in a hotel in Panama City, a very nice one called Hotel Megatropolis, at no cost to us. They also bussed us there, and gave us meal vouchers. They also automatically rebooked us on the next flight out in the morning, and then gave us a time in the morning to be bussed back to the airport, early enough for everyone to make their connections without a time crunch. I was an 18-year-old female solo traveller for this trip, and I felt very safe and relaxes with this hiccup in the trip. My morning flight to Guatemala City was easy and on-time, and my trip back to Dulles a week later was uneventful. A few months ago, in May, I also flew Copa again from Denver, DIA, to Panama City, and used Copa's stopover program for two days, which was very easy and unproblematic, and then flew from Panama City, to Nassau, Bahamas. I had some issues with seat assignment, where I booked my ticket and it said I had chosen my seats, yet when I checked the reservation a few weeks later, they weren't there, but I called Copa customer service and they were able to help me fix it very quickly, and they spoke good english. This was also a very easy flight otherwise, no hiccups with this trip, and the flights were on-time. I understand some people have had bad experiences with this airline, but I personally have only had good experiences and would definitely recommend it to anyone looking to book affordable flights to/from Central and South America, or the Carribean.

4 / 10

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