About Air KBZ

Air KBZ, short for Air Kanbawza, is a domestic airline based in Myanmar, established to facilitate transportation options tailored to meet the escalating demands of the local and international travelers. The airline was founded by Kanbawza Bank, one of the country's largest private banks, which is part of the KBZ Group of Companies, a major conglomerate in Myanmar. The inception of Air KBZ was motivated by a broader vision to enhance the connectivity within Myanmar, making air travel more accessible for various segments of the population and supporting the country's tourism and business sectors. Effectively, it began to play a crucial role in promoting local tourism by connecting key tourist destinations and major cities across the country. Air KBZ boasts a fleet that is versatile and apt for the kind of geographical and climatic conditions that prevail in Myanmar. This allows the airline to offer a reliable schedule of flights to a variety of destinations. Although not expansive, the fleet is tailored to meet the needs of regional travel within the Southeast Asian country, characterized by short to medium haul routes. The selection of aircrafts is particularly suited for operations in an environment where many airports are smaller and less equipped than international standards. This careful choice ensures that the airline can operate efficiently and maintain tight schedules, which is a significant factor for business travelers and tourists alike who rely on punctuality and dependability. The airline's services emphasize customer satisfaction, safety, and punctuality. Air KBZ strives to offer a pleasant travel experience with genuine local hospitality, providing a range of services that cater to the needs of various types of travelers. For business class passengers, the airline offers enhanced comfort and privacy, whereas, for the economy class, the focus is on offering competitive fares without compromising on service quality. In addition, Air KBZ is committed to safety and adheres strictly to regulatory requirements to ensure the well-being of its passengers and crew. The training of its staff and the maintenance of its fleet are carried out with utmost diligence to match, and often exceed, international safety standards. Through its dedicated services, Air KBZ not only helps promote air travel within Myanmar but also contributes significantly to the growth and development of the local aviation sector.

Overall Value for Money

1.0

From 1 review

Seat and Cabin Space

1.0

From 1 review

Customer Service

1.0

From 1 review

Meals and Beverages

1.0

From 1 review

Recommend Airline

0.0%

From 1 review

Latest Passenger Reviews for Air KBZ

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Norrie Sanders
Norrie SandersNov 17, 2025
Lufthansa

Lufthansa lost my luggage on a flight within Europe. Inconvenient, but mistakes happen. The airport’s lost luggage officer was very helpful and filed a report immediately. A week later an airport officer advised that the bag had turned up and I was able to collect it from the airport. It had a tag on it showing that it had been sent to the wrong airport. So why I am writing this? Well, my issue is that Lufthansa made no attempt to contact me at the time and despite months of trying, no apology or compensation. Lufthansa knew immediately about the loss because the airport had sent them a report and there was a note on the Lufthansa website saying that the loss had been reported. But I was given zero information about whether my luggage was still in transit or lost for good. The website would not issue a tracking number because of the airport report. A few days later, assuming that the baggage would not be returned, I made a compensation claim, for which I simply received a proforma request for more information, without acknowledging that they already knew where the bag was. Months later, still with nothing from Lufthansa, my travel agent advised me to lodge a feedback form. Once again, nothing happened. When the agent followed up, Lufthansa’s offered only platitudes, implying that reporting of the luggage loss and the problems with their tracking and contact system were my fault. They still have never acknowledged that they knew of the loss, let alone acknowledge that I am out of pocket. Months later, they are even asking for proof of the airport’s lost luggage report, even though they were advised on the day of the flight and they eventually found the luggage and forwarded it. I have no complaints about the cabin staff or on-board meals. But their customer relations are appalling.

3 / 10

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