
Air Astana

About Air Astana
Passenger ratings
Overall Value for Money
2.8
From 11 reviews
Seat and Cabin Space
3.9
From 9 reviews
Customer Service
3.4
From 11 reviews
In Flight Entertainment
3.2
From 9 reviews
Baggage Handling
3.5
From 2 reviews
Check-in Process
4.3
From 3 reviews
Meals and Beverages
4.3
From 9 reviews
Recommend Airline
44.4%
From 9 reviews
Latest reviews
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Everything is perfect except for the price
9 / 10

OMG so amazing. I was NOT expecting this amazing service or food in Kazakhstan. Take their flights! THEY ARE EXCELLENT!
8 / 10

Poor service. Waste of time and money. I booked 2 tickets in February and March. The company canceled the flights and sent emails automatically. No clear information or explanation. I tried many times to contact the call-center of the air company to get more information about the flight and discuss the schedule, but no answer. I sent an email immediately but replied after 2 months without detailed information. I have been waiting for a refund for 3 months. This is my first time to face such as poor service and no respect for customers.
6 / 10

