It’s a regional service, but long haul, so come with expectations tempered. Baggage handling was fast, service good, convenience of flying from a smaller closer airport was great, at half the cost of delta. Gate agents in Charlotte need improvement though.
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American Eagle
Overall Value for Money
5
Seat and Cabin Space
5
Customer Service
4
In Flight Entertainment
3
Baggage Handling
5
Check-in Process
5
Meals and Beverages
5