Passenger Review
KLM review by Chris Crook
3 / 10
24 December, 2025 by Chris Crook
Economy Class
less than 1 month ago
Avoid these sheisters! A 4 day Christmas break to KRK from Exeter via AMS ruined by cancelled flights and lost bags in both directions and appalling, chaotic customer care (joke!) at AMS.£600 spent on alternate flights home - KLM refusing point blank to compensate us. Disgusted!
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KLM
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
1
Check-in Process
3
Meals and Beverages
n/a