We missed our connection due to a flat tire, and the airline rebooked us on another carrier with layovers too short to retrieve our bags and check in again. We ended up having to go through three different airports and arrived at our destination 10 hours late. The meal vouchers were disappointing as well—only valid for the cheapest items at the restaurants they assigned.
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Azul
Overall Value for Money
1
Seat and Cabin Space
n/a
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
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Meals and Beverages
n/a