American Eagle review by Susan Goon

Worst experience ever. I couldn't push my bag into the overhead compartment as it was a s plane. The air steward just stood there and did not help to push the bag in even when I asked for help. He said numerous times "you have to check in the bag". Finally with my all strength as a female age 55 with carpal tunnel syndrome managed to pushed in the bag. The bag is the standard carry on luggage. Upon touching down, same thing happen and a kind passenger helped me pull the bag out cause the overhead compartment slants / slopping down, so we need to pull upwards to get our luggage for this small plane. It was a nightmare for me with this airline crew service. We did not have any problem with other airline overhead compartment.