United Airlines review by Dan 2016-01-29

In all, it was a good experience for a trip from New York to Burbank. From EWR-SFO, I flew on an internationally configured 757-200. The cabin was comfortable, and the premium service amenities were a nice touch. From SFO-BUR, I flew on a CRJ-200 operated by Skywest. The CRJ-200 sucks no matter who you fly with, but Skywest kept it in good condition. From BUR-DEN, I flew on a CRJ-700 operated by Skywest. The CRJ-700 is quite a bit better than the 200- and the cabin was fairly pleasant and in good condition. The biggest drawback was the slimline seats, which are not very comfortable. From DEN-LGA, I flew on an A320. The A320 is an excellent plane in terms of passenger comfort, but United tried to ruin that with the new seats. The seats weren't as bad as the ones on the CRJ-700, but they got fairly uncomfortable after a 3-4 hour flight. This flight was also 100% full, which means that I had to check my carry-on bag at the gate (due to a lack of overhead bin space). All of the employees I experienced were very pleasant, and the flights were fairly punctual.