Passenger Review

Delta Air Lines review by Richard 2015-01-08

3 / 10

07 January, 2015 by ar

Economy Class

767-400 Flight DL12 Minneapolis to London Heathrow. No welcome from flight crew, no assistance to find carry-on bag space when requested. The crew were aloof, distracted and impersonal throughout. Headphones were handed out for part of the starboard side until the stewardess got distracted and abandoned the job. My call light was on for FOUR hours before the crew noticed, by which time the issue was resolved anyway. The "breakfast" was thrust at the passengers then hurriedly cleared away 10 minutes later while some were still eating. Seat uncomfortable and "entertainment" touchscreen inoperable at the edges therefore rendered almost useless.

3

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Delta Air Lines

Delta Air Lines

Overall Value for Money

2

Seat and Cabin Space

2

Customer Service

2

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline