Passenger Review

China Southern review by Di 2015-09-28

2 / 10

27 September, 2015 by ar

Premium Economy

Was very disappointed at the airline, they changed flight without notice and I lose few days of valuable leave. No explanation at all and not responsible too. Asked for compensation upgrading to business class, initially they have agreed but totally denied upon check it. Repulsive and disgusting attitude. Won't travel with them anymore. Attendant was rude, more than one occasion yelled at the customers. Seat was narrow. Unacceptable! I guess it goes with the saying, you pay peanut. You get monkey.

2

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China Southern

China Southern

Overall Value for Money

2

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline