We flew from Lima to Newark. The service was poor. We were ignored by staff immediately following dinner service. on an 8 hr flight, in business class, we were not once offered water. Nor were we given tea or coffee, either at dinner or breakfast. The dinner served to us was cold - not lukewarm, cold! I have had better service in economy!
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United Airlines
Overall Value for Money
3
Seat and Cabin Space
4
Customer Service
1
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline