Passenger Review

Fiji Airways review by Tim 2015-12-15

3 / 10

14 December, 2015 by ar

Business Class

Fiji airways was called Air Pacific before. Well to me its the same airline with the different brand name and the same appalling service since I have used them from the 1980's when the leased VH-EBQ a 747-238 jet which was nick named the fruit tingle in Air Pacific rainbow colors. I would like to say my trip from NFFN-KLAX ON FJ812 on this A330 jet DQ-FJU i flew recently. Firstly the flight attendants need real training no Idea about in flight service.service. Un proffesional they don't even check your seat belts are fastened before landing. My luggage never came with me instead it ended up at VHHH or HGK why They refused to compensate me even for toiletries and underwear or a vest. So I showed them the ticket and it states in fine writing if the carrier fails to carry you or fails or losses your luggage they must compensate you under this warsaw convention act. So I got $200 US dollars from them to buy things. The in flight entertainment was broken on this new aircraft so how the hell do they not look after these new jets at Nadi. I know there leased but surely they should maintain these aircraft. The meals were a shocker that looked like vomit some sort of curry. No thanks.

3

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Fiji Airways

Fiji Airways

Overall Value for Money

1

Seat and Cabin Space

5

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

5

Recommend Airline