Passenger Review

Delta Air Lines review by Alejandro 2017-06-20

2 / 10

19 June, 2017 by ar

Economy Class

Got stranded in LGA due to made-up "weather reasons" on June 19 (weather was fine and planes still taking off at my flight's scheduled time of 15:30). 90-minute line in 90° heat (no AA) to get to an agent. Delta employees at the terminal barely speak English. Rude employee reschedules my flight for Tuesday morning, uses "weather" lie to deny me an hotel. Delta employees won't even provide a phone or any facilities to book an hotel. I'm on my own, with my last cellphone battery find a nasty, overpriced hotel that I have to pay for myself (as well as taxi to/from hotels, meals, etc.). Now I find out that, despite fine weather on Tuesday, Delta delayed my flight yet again to the early afternoon, to the same time I have scheduled a consulting telecon. Don't fly Delta. I would have got home way earlier and more comfortably if I had driven the 500 miles to my destination. And without having to deal with rude morons.

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Delta Air Lines

Delta Air Lines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline