Air France review by Raed 2016-07-10

I started thinking about my vacation this year six months ago. Was excited to book and pay for my tickets on airfrance thru delta back in January. As a good traveler 24 hours prior to my travel, I went to the website and checked in and got my boarding passes to Paris. At the airport on the day of travel I was advised that I will obtain my connection boarding passes from the air France transfer desk. Everything was going fine until we got to the transfer desk to get surprised that the agent is saying that my tickets are on standby and there are no seats on the plane!!! Are you kidding me! I got these tickets 6 months ago and started my travel with the Web check in 36 hours ago, was it a surprise to air France that I actually made it to Paris and was looking for my boarding passes. The ignorant agent was telling that it should be no problem to route me to Frankfurt then arrive my destination 3 am in the morning instead of 8 pm, adding 7 hours more at least to an already very long trip!! What a mess!!! Very bad service and horrible customer service ... scratch off air France from the books ... donot complain about bad financial status. You shouldn't be in business servicing customers!