United Airlines review by George 2015-10-06

Just flew from NRT to DEN on 787 economy. First Impression of plane is nice. The seat was OK, ample leg room. These planes are fairly new, so it's sad to see how quickly they are deteriorating. The lavatories look and feel cheap and dirty. In the 1st one I tried the basin was taped over with a sign that said do not use drain. Really? no place to wash hands? I tried to raise the seat, but it would not stay up, creating more unsanitary situations as well as noticing broken plastic and nasty stains. Having just flown ANA on my prior flight, I was appalled by the poor service on this flight. There were 2 buff young guy attendants with surly attitudes who acted as though they were doing you a favor by being there. They were very impatient and displayed this with rude hand gestures. If these guys weren't protected by unions they would be jobless.