The way the treat customers is terrible and they look for any resons to charge you for extras. I booked a flight with them once and since the seat selection was not free I waited to bool it on the last day but their system crashed and despite my efforts to book a seat with either refreshing the page every minute and calling the customer service I couldn't reserve a sit and when I got to the airport they told me that all seats are booked and there was no refund. Also even if there was a seat I had to pay penalty which was more expensive than my booking.
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Wizz
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
Check-in Process
Meals and Beverages
Recommend Airline