United Airlines review by BRENDA . S. 2015-07-26

I have just come back from an amazing holiday in America before leaving i read some reviews on United airlines which in all honesty frightened the life out of me and i was expecting the worst flight in living history according to the reviews i read. I would just like to say if these reviews were true, then i feel sorry these people had a bad experience. My husband and i flew to San Francisco on the 9th July, it was a 10 and a half hour flight from heathrow airport london. Our flight was right on time, booking in was easy and fast on computers . and the seats were wide and comfortable , the cabin crew were extreemly friendly and nothing was too much trouble. We had average food, (lets face it NO AIRLINE will ever get a Rossette for their food or an Egon ronay award) but it was satisfying and hot. No they did not have individual tele in the back of the seats but a big screen or two was positioned for all to see and the fillms were constant and entertaining. in other words i worried for nothing so i am not saying dont read reviews after all I am writing one, but keep an open mind I wish i had instead of spending thee days leading up to my holiday fretting and worrying.