United Airlines review by emma 2017-06-20

Terrible. Service staff were rude on and off the plane and they charged me $50US for hand luggage which I could have packed into my main luggage at my original port. The original port said nothing about hand luggage and let me take it on my first flight. I was charged when boarding so given no choice, when the attendant charged me she said it was a cheap flight anyway. So what? Worst airline have ever flown with and I travel very regularly. Have also taken 4 other US domestic flights and was never charged for the same baggage