No words - it's horrible enough that this is India's national carrier. I hear that Jet Airways ranks better than Air India, in terms of flight service and safety. Cathay Pacific tops the ranks
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Air India
Overall Value for Money
3
Seat and Cabin Space
4
Customer Service
3
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline