Passenger Review

Air Canada review by Abdoul Karim 2016-05-16

1 / 10

15 May, 2016 by ar

Economy Class

The worst experience I have ever had and I travel quite often for work. I booked an international flight with Air Canada and upon issuing my booking number, I noticed they only had the first letter of first name. I immediately notified them and the agent told me that I can update my info within three days of my trip free of charge. My flight is in three days and when I called them, they aren't willing to make the change. Instead they are telling me that I will have to pay $150 for the name change and $568 for the ticket difference. This is utterly and completely unacceptable and I will sue them if needed.

1

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Air Canada

Air Canada

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline