United Airlines review by Andrea 2017-03-18

Very poor experience with United in a couple of trips I took recently first to Europe and then to Hawaii. Service was lacking, food impossible to eat, planes were outdated, dirty and uncomfortable. I am also very disappointed with their frequent flyers program, so difficult to upgrade or use miles. I am just throwing money at this airline but just cannot get a good travel experience. I am looking for alternatives in flying out of Houston.