Seats selected at time of booking changed by United at the last minute. We reserved a 3 seat row for our family. Upon arrival, we were all given middle seats, widely separated. No recourse. No explanation.
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United Airlines
Overall Value for Money
2
Seat and Cabin Space
1
Customer Service
4
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline