Passenger Review

United Airlines review by Patrick 2017-07-08

7 / 10

07 July, 2017 by ar

Economy Class

We recently flew from LAS to GRU with United Airlines. I have always been a fan of United however for the last few years I have been very disappointed in what I have heard and read about this carrier. It appears like the general US citizen has lost thier respect for others. Big corporations for sure. Years ago people respected others more and didn't demand first rate service because we were a nation who gave all. I will say this for United Airlines. They took care of us well. Maybe not a 10star but it was good. The attendant on our LAS to IAH leg even gave our two foster girls extra treats. The IAH to GRU was also good. Check in at LAS was awesome. We had to recheck from our connecting flight at GRU. United wasn't so quick or nice. But the gate agent was good. Over all I was worried about our whole experience flying with a wheelchair bound child and a 2 year old and 3 yr old. But it all worked out well.

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United Airlines

United Airlines

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

4

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline